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SPRINGS  VALLEY   REGIONAL   WATER   DEPARTMENT

Springs Valley Regional Water Department: 

Water departments typically uphold core values that emphasize service, integrity, and sustainability. Some common values include:

 

  • Public Trust & Accountability – Ensuring transparency in operations and financial management.

  • Environmental Stewardship – Promoting responsible water use and conservation.

  • Reliability & Efficiency – Providing consistent and high-quality water services.

  • Customer Service Excellence – Prioritizing Responsiveness and Community Engagement.

  • Innovation & Continuous Improvement – Implementing new technologies for better service delivery.

Water  Department  Core  Responsibilities:​

  • Water Supply Management – Ensuring safe and reliable water distribution.

  • Infrastructure Maintenance – Repairing and upgrading pipelines, treatment plants, and reservoirs.

  • Water Quality Monitoring – Conducting tests to meet health and safety standards.

  • Emergency Response – Addressing water main breaks, contamination issues, and drought conditions.

  • Regulatory Compliance – Adhering to local, state, and federal water regulations.

🌊 Springs Valley Regional Water District Overview

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  • Founded: 1978, to provide reliable water service to French Lick and West Baden Springs.

  • Customers: Serves around 1,272 customers in the area.

  • Board of Directors: The governing body that sets policy and oversees operations.

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  • Staff  Roles:

    • Office staff handle billing, payments, customer accounts, and service requests.

    • Field staff maintain water lines, hydrants, and infrastructure, ensuring safe and clean water delivery.

    • Emergency response staff are available after hours for urgent water issues.

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  • Contact  Information:

  • Office: 7959 Hunters Run Dr., French Lick, IN 47432

  • Phone: 812‑936‑9658

  • Email: office@svrwd.com

  • Hours: Monday–Friday, 7:30 AM – 4 PM

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🛠️ What They Do for Residents

  • Maintain and upgrade water distribution systems.

  • Monitor and report water quality (Consumer Confidence Reports are published annually).

  • Provide customer support for billing, service line issues, and water usage questions.

  • Coordinate hydrant flushing, line surveys, and infrastructure improvements.

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Meet  the  Team  Behind  Your  Water  Service

The Springs Valley Regional Water District staff are the people who keep clean, reliable water flowing to homes and businesses in French Lick and West Baden Springs. In the office, staff members handle billing, payments, and customer service — making sure questions get answered and accounts stay up to date. Out in the field, crews maintain water lines, hydrants, and infrastructure, responding quickly to leaks or emergencies so service interruptions are kept to a minimum. Together, they monitor water quality, perform routine system checks, and carry out improvement projects that keep the district’s system strong for the future.


While you may not see them every day, their work touches every part of daily life — from the water you drink to the safety of fire hydrants in your neighborhood. The Springs Valley team is dedicated to serving the community with professionalism and care, ensuring that West Baden Springs remains a place where residents and visitors can count on safe, dependable water.

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